Data Protection

Horas7 Privacy Policy — Your Data, Our Responsibility

Learn how horas7 collects, stores, and uses your personal data — explained clearly in plain English. Your privacy is our top priority.

Last updated: January 2026 Language: Bengali

How We Protect Your Information

Horas7's core pillars of data protection at a glance

SSL Encryption

All your data transfers are protected with 256-bit SSL encryption — from login to payment, every step is encrypted.

Never Sold to Third Parties

Horas7 never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.

Secure Data Storage

Your data is stored on secure servers accessible only to authorized personnel. Regular security audits are conducted.

Your Controls

You can view, correct, or request deletion of your data at any time. Your data belongs to you.

Cookie Transparency

We are transparent about why we use cookies. You can decline non-essential cookies at any time through your browser settings.

Immediate notification upon breach

In the event of a data breach, affected users will be notified promptly and protective measures will be taken.

Section 01

Introduction & Scope

Horas7 (www.horas7.biz) is a trusted betting and online casino platform for players in Bangladesh. When you use our platform, you provide certain personal information. This Privacy Policy explains what data we collect, why we collect it, and how we keep it safe.

This Privacy Policy applies to the horas7 website, mobile browser version, and all related services. By using the site, you are considered to have accepted this policy.

This policy is written in English so you can understand everything clearly. If anything is unclear, feel free to reach out at support@horas7.biz.

Horas7 views privacy as more than a legal obligation — we believe you should have full control over your own data. That's why we are committed to operating with complete transparency.

Section 02

Information We Collect

Horas7 only collects information that is necessary to provide our services and ensure security. Details are outlined below:

Data Type Example Collection Time
Identity Information Full name, date of birth, national ID number During registration and KYC verification
Contact Information Mobile number, email address At the time of account creation
Financial Information Mobile Pay/Nagad number, transaction history Deposit & withdrawal times
Device information IP address, browser type, device model Automatically collected during site visits
Activity data Game history, betting records, and login times During platform use

We never directly store your full payment card number or bank account details. Payment information is processed through your mobile banking provider.

Section 03

Purpose of Data Use

Horas7 uses the data it collects for the purposes listed below. Each purpose is backed by a legitimate legal basis:

Account Management

Your information is used to create, verify, update, and secure your account.

Payment Processing

Financial information is required to process deposits and withdrawals securely and to prevent fraud.

Customer Support

Your information is used to resolve issues quickly and maintain your support history.

Responsible Gaming Monitoring

To detect unusual betting patterns and provide support for potentially problematic gaming behaviour.

Service Improvement

To analyse user preferences and behaviour in order to enhance the overall platform experience.

Legal Compliance

To comply with applicable laws and regulations, and to respond to lawful requests from authorities.

Section 04

Data Sharing & Disclosure Policy

Horas7 is fully transparent about its privacy practices. Below is a clear breakdown of when and with whom we may share your information:

Who it may be shared with:

  • Payment Providers: Only the information necessary to process payments via Mobile Pay, Nagad, and similar services.
  • Technology Partners: Server hosting and security services — subject to strict confidentiality agreements.
  • Legal Authorities: When required by a court order or lawful government directive.
  • Anti-Fraud Organizations: For the investigation of suspicious financial activity.

Who it will never be shared with:

  • Advertisers or marketing companies
  • Data brokers or information resellers
  • Unauthorized third parties

All our service provider partners are bound by strict data protection agreements and may only use your information for specified purposes.

Section 05

Cookies & Tracking Technologies

Horas7 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Types of cookies we use:

  • Essential Cookies: Maintaining login sessions and security tokens — the site cannot function properly without these.
  • Functional Cookies: Remembers your language preference and site settings.
  • Analytics cookies: Monitors which pages are visited most and tracks site performance. This data is anonymous.

Cookie Controls: You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features of the site to stop working.

Chrome: Settings → Privacy and Security → Cookies | Firefox: Settings → Privacy & Security

Section 06

Data Retention Period

Horas7 does not retain any data longer than necessary. Retention periods for different types of data are outlined below:

  • Account Information: Up to 5 years after account closure (as required by law).
  • Financial transaction records: 7 years (as required by financial regulations).
  • Game History: Up to 1 year.
  • Support conversations: 2 years after resolution.
  • Log Files & Technical Data: Up to 90 days.

After the applicable retention period, data is securely deleted or anonymized.

Section 07

Your Rights

As a horas7 user, you have several important rights over your own data:

1
Right to Know

You may request to know what information we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate or outdated information.

3
Right to Erasure

Under certain circumstances, you may request that your data be deleted.

4
Right to Restrict Processing

You may request that data processing be temporarily suspended while an investigation is ongoing.

5
Right to Portability

You may request a copy of your data in a commonly used, portable format.

6
Right to Object

You may object to the use of your data for specific purposes.

To exercise any of these rights, email us at support@horas7.biz. We will respond within 30 days.

Section 08

Children's Privacy

Horas7 is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

If we become aware that personal data has been collected from a minor, that information will be deleted immediately and the associated account will be closed.

If you suspect your child may be using horas7, please contact us at support@horas7.biz. We will take immediate action.

Section 09

Security Measures

Horas7 uses industry-standard security measures to keep your data protected:

  • 256-bit SSL/TLS Encryption: On all data transmissions.
  • Firewall Protection: To prevent unauthorised access.
  • Two-Factor Authentication (2FA): For added security on your account.
  • Regular Security Audits: Operated by a third party.
  • Restricted Access: Only authorized personnel may access personal data.
  • Data Backup: Secure encrypted backups are maintained on a regular basis.

That said, no method of transmission over the internet is 100% secure. While we take every measure to protect your data, the possibility of a security breach cannot be entirely ruled out.

You also play a role in keeping your account secure — use a strong password, never share it with anyone, and report any suspicious activity to us immediately.

Section 10

Policy Changes & Contact

Horas7 may update this Privacy Policy from time to time. You will be notified before any significant changes take effect. Continued use of the site after such changes constitutes your acceptance of the updated policy.

For any questions or concerns related to this policy, please contact us through the following:

  • Email: support@horas7.biz
  • Live Chat: Chat button at the bottom right of the site

We typically respond within 24 hours.

Privacy FAQs

What Users Often Ask

No. Your mobile number is used only for account verification, transaction confirmations, and urgent security alerts. It is never shared with third parties for marketing purposes.

Certain data — particularly financial records — must be retained for a specified period due to legal requirements. However, once your account is closed, your data is no longer actively used and will be deleted after the designated retention period.

horas7 generally stores data on local servers. Where international servers are used, this is done in compliance with the highest security standards and all data remains fully encrypted.

Change your password immediately and notify us at support@horas7.biz. Our security team will investigate your account and, if necessary, place a temporary lock on it.

For significant changes, a notice will be posted on the main page of the site and an SMS may be sent to your registered mobile number. The "Last Updated" date at the top of this page will also be revised.

Join a Safe & Trusted Platform

Your data is completely secure at horas7. Register now and enjoy betting with total peace of mind.

SSL Encrypted
Data Is Never Sold
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